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A new study published by the Oregon State and Texas Universities has confirmed what we already know: corporate jargon turns off customers and alienates employees.

Their report published in the journal Organisational Dynamics recommends that businesses should swap business gobbledygook for genuine human warmth – in other words, write from the heart as one human being to another. So instead of aiming to “deliver robust solutions to empower communities” the report suggests managers should follow the example of Toys ‘R’ Us,

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Spelling is notoriously tricky in the English language. If you occasionally confuse their, they’re and there, phase and faze, rest assured you are not alone. The English language contains many words that sound the same but, confusingly, are spelt differently and also mean completely different things. These are known as homophones and other examples are pray and prey and to,

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